About stores
1.Our quality has passed the strict quality inspection and can be guaranteed. If you have any questions, please feel free to contact us so that we can help you in time.
2. We have high-quality logistics partners to ensure that packages are on time (some packages cooperate with official logistics)We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
3.If the logistics has not updated the new information for a long time, you can directly contact the online customer service to solve it for you. Don't dispute directly. Thank you for your understanding.
4.If you receive any damage, please do not make any negative comments. You can contact the online customer service, provide photos, verify, and re ship for you
5. If the item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement.
6. If you are not satisfied when you receive the item, please return it within 7 days for a replacement or money back. Please contact us for a return guide before you return it,For non quality problems, you need to bear the freight.
7.All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your order ID.
8.Please note: we will not accept any unreasonable refund request. You agree to all of the above-listed policies upon ordering on aliexpress!
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